{"id":2662,"date":"2026-03-25T11:21:31","date_gmt":"2026-03-25T11:21:31","guid":{"rendered":"https:\/\/sottouncielodistelle.it\/booking-guidelines\/"},"modified":"2026-04-23T11:03:07","modified_gmt":"2026-04-23T11:03:07","slug":"booking-guidelines","status":"publish","type":"page","link":"https:\/\/sottouncielodistelle.it\/en\/booking-guidelines\/","title":{"rendered":"Booking Guidelines"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2662\" class=\"elementor elementor-2662 elementor-14\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5083078f e-flex e-con-boxed e-con e-parent\" data-id=\"5083078f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7419bfc4 elementor-widget elementor-widget-text-editor\" data-id=\"7419bfc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To ensure all our guests have a serene experience with attention to detail, please consult our guidelines:<\/p>\n<p><\/p>\n<ul>\n<li><strong>Oasis of Relaxation: <\/strong>To preserve quiet and hygiene, pets are not allowed. Although we love them, we must guarantee allergen-free environments for everyone. <\/li>\n<li><strong>Fresh Air:<\/strong> All apartments and the pool area are <em>smoke-free<\/em>. We kindly ask you not to smoke in these spaces. <\/li>\n<li><strong>Tranquility: <\/strong>The facility is designed as a peaceful refuge; therefore, parties or events are not allowed.<\/li>\n<li><strong>Privacy and Security: <\/strong>Access to the facility is reserved exclusively for guests registered at the time of booking.<\/li>\n<li><strong>Quiet Hours: <\/strong>To ensure everyone&#8217;s rest, please avoid loud noises from 11:00 PM to 8:00 AM.<\/li>\n<li><strong>Pool Hours:<\/strong> Access to the pool is allowed from 9:00 AM to 8:00 PM.<\/li>\n<li><strong>Use of Air Conditioning and Lights:<\/strong> Please turn off the air conditioner and lights every time you leave the facility to avoid energy waste.<\/li>\n<li><strong>Check-in:<\/strong> 3:00 PM \u2013 8:00 PM<\/li>\n<li><strong>Check-out:<\/strong> by 10:00 AM<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p>Thank you for your cooperation: these small attentions allow us to offer you an impeccable stay and a magical atmosphere. We look forward to welcoming you! <\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4669d elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"1e4669d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\">Condizioni di prenotazione e soggiorno<\/h2>\n<p><\/p>\n<p><b>Tutte le informazioni utili per organizzare al meglio la tua permanenza.<\/b><\/p>\n<p>Per garantire a tutti gli ospiti un soggiorno piacevole e sereno, ti invitiamo a prendere visione delle condizioni di prenotazione e delle regole della struttura. Per preservare un ambiente tranquillo e rispettoso per tutti gli ospiti, chiediamo di attenersi alle seguenti regole: <\/p>\n<p><\/p>\n<ul>\n<li>Non sono ammessi animali all\u2019interno della struttura.<\/li>\n<li>\u00c8 vietato fumare negli appartamenti e nell\u2019area piscina.<\/li>\n<li>Non sono consentite feste o eventi.<\/li>\n<li>Non \u00e8 possibile ospitare persone esterne non registrate tra gli ospiti della prenotazione.<\/li>\n<\/ul>\n<p><\/p>\n<h3> <\/h3>\n<h2 class=\"wp-block-heading\">Prenotazione e soggiorno<\/h2>\n<p><\/p>\n<p><strong>Prenotazione, arrivo e partenza<\/strong><\/p>\n<p><\/p>\n<ul>\n<li>Le prenotazioni devono essere effettuate con almeno 2 giorni di anticipo rispetto alla data di arrivo.<\/li>\n<li>Il check-in \u00e8 disponibile dalle 15:00 alle 20:00. Ti chiediamo di comunicare in anticipo l\u2019orario di arrivo. <\/li>\n<li>Il check-out \u00e8 previsto dalle 08:00 alle 10:00.<\/li>\n<li>L\u2019et\u00e0 minima per effettuare il check-in \u00e8 18 anni.<\/li>\n<\/ul>\n<p><\/p>\n<h3> <\/h3>\n<h2 class=\"wp-block-heading\">Bambini e ospiti<\/h2>\n<p><\/p>\n<ul>\n<li>I bambini fino a 2 anni soggiornano gratuitamente.<\/li>\n<li>Dai 3 anni in su, \u00e8 prevista la tariffa standard come per gli adulti.<\/li>\n<\/ul>\n<p><\/p>\n<h2> <\/h2>\n<h2 class=\"wp-block-heading\">Modifiche e cancellazioni<\/h2>\n<p><\/p>\n<p><strong>Modifica e cancellazione della prenotazione<\/strong><\/p>\n<p>\u00c8 possibile modificare la prenotazione fino a 2 giorni prima della data di arrivo, previa disponibilit\u00e0 della struttura. <br><span style=\"font-size: inherit;\">Per qualsiasi dubbio o richiesta specifica, il nostro staff \u00e8 sempre a disposizione.<\/span><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>To ensure all our guests have a serene experience with attention to detail, please consult our guidelines: Oasis of Relaxation: To preserve quiet and hygiene, pets are not allowed. Although we love them, we must guarantee allergen-free environments for everyone. Fresh Air: All apartments and the pool area are smoke-free. We kindly ask you not &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-2662","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Booking Guidelines - Sotto un Cielo di Stelle<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sottouncielodistelle.it\/en\/booking-guidelines\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Booking Guidelines - Sotto un Cielo di Stelle\" \/>\n<meta property=\"og:description\" content=\"To ensure all our guests have a serene experience with attention to detail, please consult our guidelines: Oasis of Relaxation: To preserve quiet and hygiene, pets are not allowed. 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